All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer $30.00 flat rate shipping within the continental United States.
Local delivery in the Portland, OR / Vancouver, WA metro areas may be able to be arranged on large orders. Please contact us at email@example.com if you wish to discuss this option.
We do not have a showroom or public store. However, customer pickup may be able to be arranged on large orders. Please contact us at firstname.lastname@example.org if you wish to discuss this option.
We are currently only shipping within the continental United States. Please check back with us for updates on this policy.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Items must be shipped to a physical address.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Unless otherwise specified on a product specific warranty, all products are warranted for one year from the date of receipt. This is a limited warranty, that covers materials and workmanship only. Damage caused by the user during installation or use is not covered unless it can be shown that the damage was related to defective material or factory workmanship.
If you have a concern about the quality of your product, please let us know. Even if the issue is not covered by our warranty, we will do our best to work with you.
Copyright © 2018 Parts & Pieces, Inc. - All Rights Reserved.
We use the PayPal Commerce Platform to accept payments for online purchases. This does not mean that you have to have or use a PayPal account to pay.
The PayPal Commerce Platform accepts debit and credit payment via Visa, MasterCard, Discover, and American Express, as well as PayPal payments.
All prices on our Shop pages are less shipping charges and any applicable sales tax. Those amounts will be added during the checkout process.